Our approach to training is based on the latest research evidence and is grounded in the perspective that feelings and behaviours often labelled as ‘symptoms of illness’ are, in fact, meaningful responses to distress.
By taking this view, we’re able to teach people how to understand and support those struggling with their mental health in a different way.
While we recognise the importance of risk management and signposting—and these elements are included in our training—we also emphasise the value of healing through connection.
Our aim is to equip individuals with the skills and confidence to be present with people in distress, rather than (or in addition to, when necessary) referring them to other services. We know that being passed on too quickly can leave people feeling alone and unheard, which can become a barrier to healing.