‘Reflective practice is the ability to reflect on one’s actions so as to engage in a process of continuous learning.’ Donald Schon.

Why do we need reflective practice?

  • As leaders, we work in complex human systems where every situation is different. Our knowledge, thinking and emotions are the tools we use to handle these situations.
  • We learn and develop by reflecting on and learning from experience.
  • Organisations need to provide physical time and psychological environments for reflection. We need the courage to examine our experiences and actions.

Learning outcomes

We will have a chance to discuss what these might mean in practice in our own situations, and to engage in some guided reflection ourselves.

What exactly is reflective practice?

Learning how to notice if the incident or emotion is worth reflecting on. Then making sense of what you have noticed, how might you understand it and then ways to move forward. We learn and develop by reflecting on and learning from experience

About reflective colleagues

Recognises ethical dilemmas and conflicts. Is confident about her/his own values and how to put them into practice. Integrates knowledge, values and skills. Reflects on practice and learns from it. Is prepared to take risks and accept blame.

About defensive colleagues

Goes by the book, and follows rules and procedures in order to avoid blame. Sees themselves as an ‘official’ or ‘technician’. Sees their duty as fulfilling obligations to the agency, rather than doing the right thing. Separates personal and organisational values, adopting the latter at work.

Get in touch

All of our workplace wellbeing programmes are developed from the ground up to meet the needs of the organisation we are working with. We will build a bespoke programme based on your requirements and our experiences.


Get in touch with our team of workplace wellbeing experts and see how we can help your organisation.