Online, by phone or face to face in Cardiff

Relationship counsellors work with couples or partnerships. It’s not just for romantic couples, though: friends or business partners may find it helpful as well. It’s all about improved communication.

There are many reasons a couple might try this type of counselling. All relationships can experience problems, and a counsellor can help you find ways to move forward and make positive changes. They work with you and your partner(s) to identify issues, resolve conflicts, and set goals.

Our counsellors are non-judgemental and neutral, guiding you through your concerns together. Sometimes, talking to someone with no connection to you or your partner(s) can help you see things differently.

couples counselling

How can professional relationship counselling help?

  • Discuss challenges openly in a non-judgemental, neutral space
  • Gain a better understanding of each other and see things from different perspectives
  • Develop new strategies and establish new ways of communicating within the relationship
  • Address particular issues such as trust

Through relationship therapy, partners can have a better understanding of their relationship and its patterns, learn skills to communicate more effectively and solve problems.

It’s important to remember that relationship counselling can be challenging and uncomfortable at times. It requires honesty, and listening to your partner’s thoughts can be difficult.

Start relationship counselling

Getting started

1. Referral form

Complete our referral form so we can understand what you hope to achieve through counselling.

2. Assessment

One of our professionals will ask some questions – so we can understand what you would like to achieve from counselling

3. Start relationship counselling

Start sessions at a day and time that suits you. Available online or over the phone.

Start relationship therapy

The first step is to complete our referral form, where we’ll talk to you to find out what kind of counselling will work best.


It’s important to have the right therapist who understands you. Assessments are done by our lead counsellors, who have a lot of knowledge, and know our team well. They’ll guide you through the process of finding the right therapy for you, and the best counsellor to talk to.

Frequently asked questions

Private relationship counselling with qualified counsellors is £80 per hour for face to face sessions and £70 for online sessions. The initial assessment is £30.

All profits from Platfform Wellbeing are reinvested into the Platfform charity, helping us deliver a greater impact for mental health and social change through community projects.  Platfform runs 120 projects and services across crisis prevention and home; employment, volunteering and skills development;  children, young people and families; and wellbeing, supporting over 9000 people a year.

The assessment lasts about 30 minutes and takes place with one of our counsellors, who will ask you questions about what led you to therapy. This helps the counsellor see what kind of therapy would work best for you.

At this session, we won’t take a detailed look at your concerns or goals. We’ll just talk a little bit about your background and the things that have led up to you contacting us. This, together with any previous experience of counselling that you have had.

Counselling can be a useful part of making positive changes in your life. But it’s not a quick ‘fix’ – it can take time and be challenging. It’s also important to have an open mind and realistic expectations.

Usually, people choose to have counselling because they are going through a difficult time, experiencing distress, or struggling with their mental health. There might be difficult life events taking place, like bereavement, divorce, redundancy, health issues and stress. Or you might feel that you’re generally having a tough time at the moment. Our counsellors can work with people facing all kinds of challenges.

Yes. Some of our counsellors have specific training in particular areas but the majority of counsellors will work with people wherever they are. We look at your situation, your challenges, your goals and you as a person.

Our large team of professional counsellors specialise in many types of talking therapies. Everyone on the team is registered with a professional body (like BACP, UKCP or similar) meaning they’ve met the required professional standards to work as a counsellor. All Platfform Wellbeing counsellors adhere to BACP’s Ethical Framework for the Counselling Professions. You can also find us in the counselling directory. 

Where counselling or psychotherapy is not appropriate or we don’t have the appropriate skills, we will refer clients to suitable agencies

Ready to start?

The first step is to complete our referral form. We will then be in touch to book an initial assessment.


We recognise that more than two people can be involved in a romantic relationship and welcome consensual non-monogamous/polyamorous clients to Platfform Wellbeing.